Di Pacci Steep Bags

As far as I know I have not purchased any of your items in the last two years can you please advise if this information isn't correct to your records

Give it a month to get 'seasoned' before rushing to install the extra shim.

I bought this after watching James Hoffmann’s 1 year review on the grinder. Such a great grinder, absolutely cannot fault it. I was a barista for a few years and loved making coffee, but there were certain things that really ground my gears, mess being the top one that bothered me, coffee grinds everywhere, so the catch cup is awesome, fits standard baskets perfectly, hardly any splashback on the spout as well, and the little disc underneath the catch cup, how did I not know I needed this?! Keeps the grinder itself clean, as well as the floor and all bench surfaces involved, and the grinder itself is easy to clean as a whole. You can literally take the whole burr chamber apart, clean it and have it fully recalibrated and working within half an hour. The recalibrate feature, so good, again, didn’t know how much I needed that, it’s easy to do, no technicians involved to come and recalibrate the burrs, and it doesn’t take 4hours to strip it down. Love the flow restrictor disc inside, just keeps the consistency and the selling point, the thing we all hate, retention within the burr chamber, the ‘zero retention’ feature, amazing, obviously you’ll catch a couple grinds still between the burrs but it’s not even a gram, I’ve had 3 grinders, one commercial, and all of them retained a lot, between 3-10g within the chambers, the niche has literally saved me already about 100-150$ in coffee within a few months, just from not having to purge tons of coffee out. It’s quiet for a grinder, and fast too, and it’s aesthetically pleasing, looks beautiful next to my machine. Absolutely brilliant machine, the design features are incredible, you can see why it sells out so fast, it meets the needs of the intended audience, a wonderful piece of design from the makers, it’s a pleasure to use and solves all of the gripes I had with my old grinders. Service from DiPacci was great, whilst there were delays in the preorder, that was not at all down to them, it was an importing issue, delays in ship traffic and imports to Australia. The team were super helpful, I’d been looking around for a niche, DiPacci were the cheapest of all of them and had the quickest delivery of grinders to Australia, I messaged late afternoon and received a call within 5-10mins from the team, they were super helpful with that and I also received an email letting me know of the updates on the grinder and the import situation. When it arrived, it came through one of their delivery partners, honestly didn’t even know it was due to arrive, I thought it was still in transit to Australia, was a great surprise though! Overall fantastic machine and a great company to purchase from.

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